© 2023 Simply Gym
Site by Jason at Simply Gym, Cheltenham
Please see our membership terms and conditions here: https://simplygym.co.uk/terms-health-commitment-declaration-ashbourne/
Members are required to manage their own accounts, including: Completing their own sign up and all required details, such as name, address, valid and current email address and correct date of birth. They also have to ensure that they are aware of their direct debits and are responsible for checking their direct debit.
Prices which are shown on our website and elsewhere are in UK Pounds Sterling (£) and are inclusive of VAT at the current standard rate of 20%.
For all types of membership, your initial card payment covers all joining and administration costs. It also issues you with a membership ID number, and includes the registration of your scanned biometric fingerprint record, allowing you easy access to the gym.
There are several membership options and two basic ways to pay:
1) Annual Memberships & Day Passes
These memberships must all be paid for in advance, as part of your online membership application, by debit or credit card only. If you decide to leave before the end of the fixed contract, no refund is due and your membership cannot be transferred to another person.
2) Monthly membership – paid via Direct Debit
On applying for membership, you are required to make an initial payment which includes your first month’s membership subscription, plus a one-off joining fee. The joining fee is a payment entitling you to become a member of the gym. This fee covers our financial and administrative costs, your entry access registration. (The joining fee alone does not entitle you to the use of the club facilities, these are covered by the monthly membership fee)
For this type of membership, as part of your online application, you must register your bank details, in order to set up a direct debit instruction, so that we can collect your monthly subscriptions to fund your membership after the first month has elapsed.
Please note – Not all bank accounts support Direct Debits (for example, non-UK accounts and some saving accounts). Simply Gym is not responsible for any refunds should your account fail to support a direct debit instruction. Please check that your account is of a type that enables you to pay by direct debit before you submit your joining application.
Monthly memberships are available with no commitment and can be cancelled at any time.
Please see your terms and conditions for more information on direct debit dates or contact Ashbourne directly at: https://ashbourne-memberships.com/members-contact/
After we have received your membership application and you have set up a direct debit mandate, you will receive an email advising you of the date of your next and future monthly payments. Please allow some deviation/leeway for weekends and bank holidays. Sometimes these emails are stopped from reaching your Inbox by anti-virus software you may have installed on your PC or mobile device. Simply Gym cannot be held responsible for the non-receipt of these emails.
Simply Gym reserves the right to change its fees at any time and undertakes to advise members of this via email, giving 10 working days’ notice.
Cooling Off Period – You have the ability to apply to cancel your membership within 14 working days of their join date (the cooling-off period). In this case, the joining fee/initial payment can be refunded to the account from which it was originally paid. We will not refund bank charges, administration fees or joining fees where a member has used the club facilities.
Annual memberships – Paid in Full for 12 Months
You can leave the gym at any time without giving notice but membership are non refundable.
Monthly No Contract Memberships – paid for via Direct Debit
To cancel your membership at any time, simply contact your bank and cancel the direct debit mandate that allows us to collect your monthly gym subscriptions. Please be advised that your membership will be terminated as soon as we receive notice from your bank of the direct debit cancellation, and your access to the gym will be prohibited from that day. To get the most out of your last month at the gym, it is advisable to cancel your direct debit about 7 working days before the date when your next subscription is due to be collected. Please do not leave it any later than this, or your bank will not have time to prevent the collection of your next month’s subscription.
Please note that if we are unable to collect your monthly subscription for any reason – for example, if there is insufficient money in your bank account or if you change your bank details without advising us – your gym membership will go into default and an admin charge will be applied.
It is the member’s responsibility to cancel his or her own membership when they wish to leave the gym. We cannot accept requests to cancel your Monthly membership by email, post or verbal communication, or for us to cancel the membership down on your behalf, you must cancel it yourself; you must follow the procedure outlined in our terms and conditions, contact your bank and cancel the direct debit mandate you set up to fund your monthly subscriptions. We do not offer refunds where the member has failed to follow the correct cancellation procedure, resulting in the membership remaining live and further subscription payments being collected.
We strive ourselves on being an inclusive friendly club, we do have a number of rules which we would like our members to follow. Failure to comply with these rules may result in suspension/cancellation of membership and asking member to leave the club.
We ask you to:
-Know your body’s limits, or ask for a spot to reduce accidents. Inform reception staff of any changes to your health, which may affect your ability to exercise. Please ensure to complete your PARQ before your first visit.
-Abide by staff instructions related to health and safety issues
-Wipe perspiration and any other marks from equipment after use
-Respect other members, visitors and staff
-Wear clean attire and footwear that is suitable for exercise activities
-Please re-rack weights and return equipment to its correct location
– Take care of our equipment, please do not move, alter, modify or use gym equipment in a manner other than that for which it was intended
-Wear appropriate footwear, please no sliders or flip-flops
– Ensure not to hog equipment and be polite to other members, please do not shout, use foul or abusive language or behave in a threatening or intimidating manner towards other members, visitors or staff. This may lead to suspension of membership if persisted.
– Wipe down equipment after use with blue roll and sanitiser provided
– Leave any unnecessary belongings in the lockers provided, not on the gym floor
– Be considerate of gym cleanliness, place all litter in bins provided and clear up any dropped chalk
-Please cancel any classes you need to up to an hour before your booked class to allow another member to take the space, repeat offenders risk a booking block
– Respect other members, keep noise to a minimum and remain a safe distance when walking around or finding a workout location
– Please do not use mobile phones throughout workouts which detriments the experience for other members
– Please do not take photographs or videos on the premises without the permission to other members and posting on social media that could identify another Member.
-Do not bring food or drink, whether alcoholic or otherwise, into the club premises, expect for water/juice, protein shakes
– Do not smoke on the club premises
– Do not Illegally bet or game, get drunk or offer the sale of goods or services.
We pride ourselves on making a enjoyable space for everyone to workout in, therefore we ask you don’t give unsolicited attention, intimidate, mock or shame others
We welcome your feedback on concerns and complaints. More information can be found in our Complaints Policy
Members access to our clubs is via Biometric Recognition or pin code, this allows to determine the person registering on our turnstile entry system is a paid-up member, and therefore qualified to gain admission to the gym.
It is an act of theft if you share you pin with other members. If you are found sharing your membership, your membership may be suspended or revoked. Please see our Pin Abuse Policy for more information.
We offer gym inductions to everyone and we ask members to take this up if you haven’t used the gym before to get you familiar with the equipment. They are not mandatory, but this needs to be stated when signing up. Our inductions are around 30 minutes long and are taken by one of our qualified fitness coaches. They may be completed in groups.
You warrant, declare and acknowledge that:
The information given by you in entering this agreement is correct and will be relied upon by us.
Our staff, agents and subcontractors are not medically trained and should you have any concerns with your health and fitness you should seek independent medical advice before engaging in any physical activity on our premises.
To the best of your knowledge and belief you are in good health and not knowingly incapable of engaging in either active or passive exercise and that such exercise would not be detrimental to your health, safety, comfort, well being or physical condition. Further, that you will advise us immediately should your health or vulnerability to injury change.
You have read and understood this agreement and all of its the Terms and Conditions before accepting them below.
This agreement will become binding upon both parties once you have checked the acceptance of terms and conditions box and your membership is activated.
You are primarily responsible for your health and wellbeing, but we at Simply Gym are concerned that you enjoy our facilities safely. To that end we consider that we should expect the following of each other.
Your pledge to us:
1. The information given by you in entering this agreement is correct and accurate and can be relied upon by us.
2. You should never exercise beyond your capabilities. You must inform a member of staff on your first visit if you have a medical condition that may interfere with your exercise regime.
3. You should notify a member of staff of any new medical conditions before you commence any exercise.
4. You agree you have never been informed of any pre-existing heart conditions or blood pressure related issues.
5. You will inform a member of staff should you start to feel unwell during exercise.
6. You will seek advice from a member of staff if you are unsure about using any of our equipment provided on site.
7. You will respect the equipment that you use on site, and behave in an appropriate manner at all times when using our facilities.
8. You opt out of your complimentary gym induction unless you actively choose to book one.
Our Pledge to you:
1. We shall endeavour to maintain a safe environment for you to exercise in at all times.
2. We shall at all time keep confidential information that may have been provided to us by you regarding any health conditions we need to be aware of.
3. We shall endeavour to ensure that a number of our staff on duty are trained to deliver First Aid treatment if required.
4. We will take all reasonable steps to ensure our team have the relevant Fitness industry qualifications.
5. If you inform us you have a medical disability that puts you at a disadvantage, we will ensure we induct you into the facility you join to ensure your safe use of the equipment and provide information on the evacuation process.
6. We respect your decisions, and allow you to make your own decision on your exercise regime however we reserve the right to ask you not to exercise beyond your capability.
Simply Gym has a number of fitness classes available to members and can be booked/cancel through our app or member login. Classes on the timetable are free, unless otherwise stated.
Members who book classes and do not attend, will be given a warning and will be banned for booking classes for a period of 7 days.
Please turn up to classes 10 minutes before the class takes place to ensure instructors can give any prior information and ensure everyone is ready and the class takes place on time.
People arriving late for classes may be turned away and prevented from attending the class. Furthermore, for personal safety reasons, to minimise the risk of injury and to comply with the terms of the instructors’ insurance, it is essential that participants take part in the warm-up and stretching session, which starts every class.
You must include a current and valid email address on your application. All membership are dealt with by email. You will also need your email address in order to book and cancel classes via our website/ or app.
Please advise us if any of your data changes and we will adjust it our system.
Members must be 16 years old or over.
We reserve the right to refuse your application for membership or terminate it if you breach our terms and conditions.
Opening/staffed hours and access, and the free classes we provide as part of our membership offer, are subject to change.
Memberships cannot be transferred to another person.
Memberships are non-refundable.
Changing rooms and lockers are provided, members are not permitted to take gym bags and belongings on to the gym floor.
We are not legally obliged to compensate you for any service, facility or item of equipment that is unavailable for reasons of health and safety, or any class that is cancelled for reasons beyond our control.
We will not compensate you for loss, damage or personal injury, where no negligence on our part can be proven.
The club will accept no responsibility for loss or damage to vehicles and their contents parked in the Club Car Park or elsewhere on the premises. Vehicles must be parked in the marked areas only and must not block service roads or emergency exits. Vehicles may not be parked or left on the club premises overnight, except with the prior permission of the Management.
By law, we do not have to pay you compensation for loss or damage you may suffer, unless we fail to carry out our duties under these terms and conditions to a reasonable standard, or if we do not adhere to any duties we are required to perform by law.
We will not compensate you if we have failed to carry out our duties due to a fault of your own, a third party not connected with providing our services under these terms and conditions and events that we could not have anticipated in advance, even if we had taken all reasonable care.
A member shall not use any facilities while suffering from any infectious or contagious illness or disease or from any physical ailment such as open cuts, abrasions, open sores or minor infections, where there is a risk that such use may be detrimental to the health, safety, comfort or physical condition of other members. Members should also not attend if they are suffering from high temperature or experiencing any other COVID virus symptoms.
SMS messages/ App Notifications will be used to notify of class cancellations and club news from time to time. If you wish to opt out of this service, please contact the club
For marketing reasons instructors / the club manager / or an employed professional photographer will take photographs or video clips of members/class participants in the gym. If you do not wish to appear in any of the images captured please tell us so that we can take appropriate steps to ensure you are not included. The photographs/video clips will be used for providing feedback to members and may be used on social media and for use on instructors or our company website and promotional material.
Simply Gym invites you to visit its website. Access to and use of the site is subject to the terms and conditions outlined herein and all applicable laws.
Simply Gym reserves the right to change these terms and conditions from time to time by updating this notice.
This offer is expressly conditional on your acceptance of these terms and conditions. This Agreement represents the entire agreement between you and Simply Gym concerning access to the Simply Gym website and takes precedence over all such existing communications and/or agreements.
You acknowledge that, whilst every effort is made to ensure that all information contained in the Simply Gym website is accurate and up-to-date, Simply Gym makes no warranty as to its accuracy, and you accept that any and all use of information contained on the Simply Gym website is at your own risk.
Simply Gym shall not be liable for any direct or consequential loss arising from your access to and/or use of or inability to access and/or use the Simply Gym website or any erroneous or omitted information contained on the Simply Gym website.
You accept that the entire content of the Welcome Gym website is protected by copyright and that Welcome Gym is either the proprietor or licensee of all copyright in the material contained therein.
Simply Gym reserves all its rights as copyright proprietor of the Welcome Gym website and prohibits without limitation downloading, distribution, exhibition, copying, adaptation, reposting, modification of and dealing in any copyright material contained therein, save as expressly provided herein without the express written authorisation of Simply Gym.
You acknowledge that Simply Gym reserves all its rights as proprietor of all its trademarks and logos.
You are advised that any and all images of people and/or places and/or events exhibited on the website are lawfully used by Simply Gym and that any misuse of these images by you is prohibited. You are further reminded that any such misuse of images may be a violation of copyright law, trade mark law, rights of privacy, publicity and personality, laws of defamation and/or obscenity, communications regulations and other legal provisions.
Simply Gym reminds you that they police and enforce their rights vigorously to the maximum extent available under the law.
Please see our GDPR and Privacy Policies here:
-GDPR: https://simplygym.co.uk/gdpr-policy/
-Privacy Policy: https://simplygym.co.uk/privacy-policy/
It is an act of theft if you share you pin with other members. If you are found sharing your membership, your membership may be suspended or revoked. Please see our Pin Abuse Policy for more information.
© 2023 Simply Gym
Site by Jason at Simply Gym, Cheltenham